Support

Last updated 21 August 2026

Something not working, or have a question about Feels? Get in touch and a real person will get back to you.

Frequently asked

What is Feels?

Feels is an iPhone journal for naming exactly what you feel and how strongly you feel it, instead of picking from a handful of generic mood faces. Entries are stored on your device.

How does iCloud sync work, and how do I turn it off?

If you turn on iCloud sync, your entries are written to the app's private CloudKit database in your own Apple account, so they follow you across your devices. It's entirely optional. To turn it off, open Feels' Settings and disable iCloud sync — your entries will stay on that device only from then on.

How do I restore a purchase?

Open Feels' Settings and look for "Restore Purchases." Tapping it asks Apple to reapply any subscription tied to your Apple ID to this install — no need to pay again if you've already subscribed. Make sure you're signed into the same Apple ID you originally purchased with.

How do I delete my data?

Open Feels' Settings and choose the option to erase all data. This removes every entry from the device, and from iCloud too if sync is turned on. This can't be undone, so it will ask you to confirm first.

What should I include when reporting a bug?

• What you were doing right before it happened, step by step
• What you expected to happen, and what happened instead
• Your iPhone model and iOS version (Settings → General → About)
• The Feels app version (Settings within the app)
• A screenshot or screen recording, if you have one

Send all of that to support@feelswheel.com and we'll take it from there.